Tag Archives | fail

Rogers Help Desk

Rogers proves yet again they don’t have a clue

Sigh… When will Roger’s “get it”? From both the technical and customer service perspective they simply do not seem to understand the Android market or their customer base. A few weeks ago I returned my HTC Magic to Rogers under warrantee because it was constantly crashing and freezing. The phone I was given in exchange […]

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Rogers FAIL!

Rogers falls further and further behind

This is almost becoming farcical… Google’s Froyo 2.2 OS for Android devices is making its way into the hands of customers, yet Rogers is still forcing their customers to use the now very-out-of-date 1.5 OS. If you compare Roger’s handling of this to Kobo’s handling of some of their customer complaints it’s like night and […]

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